video

Demonstration of Ipsoft’s Amelia, “The Most Human Artificial Intelligence Platform on the Market”

Chetan Dube envisions a world where humans and machines work closely together to build a radically more efficient planet. His research has focused on deep AI, and he pioneered the use of AI-enabled digital labor across industries. Amelia’s brain uses episodic memory, process memory, intent recognition, and emotional intelligence to respond to complex queries, process transactions, and deliver personalized customer service. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations.